While we strive to deliver products on-time and in perfect condition, there can be unforeseen circumstances which are not in our control. We have a simple, clear and transparent returns and refund policy to make the process hassle free for you.
We accept returns and on a case-to-case basis that qualify as an "Eligible Return or Damaged Product Refund".
ExpoBazaar will consider a product(s) to be an eligible case under the following conditions:
In case one or more items arrive damaged or is incorrect in a Ship pack of multiple items, ExpoBazaar will provide a refund which is equal to the value of the damaged/incorrect item(s) as long as it qualifies as an Eligible Return or Damaged Product Refund
If you receive an incorrect ship pack, ExpoBazaar will replace it with the original ship pack ordered as long as it qualifies as an Eligible Return or Damaged Product Refund
You may request cancellation of an order under the following criteria.
Warehouse Shipping Model:
Before the order has been processed for shipping by ExpoBazaar.
RTS India Model:
Within 7 Days of placing an order.
RTS India Express Model :
Within 48 hours of placing an order.
You can submit a cancellation request from the buyer dashboard.
Shipping & Handling fees for authorized returns and refunds to be borne by ExpoBazaar.
Requests for refunds for items that do not meet the definition of Eligible Return or Damaged Product are at the sole discretion of ExpoBazaar. Order shipping costs cannot be refunded. Please submit a refund request from the buyer dashboard.
We attempt to resolve all refunds/cancellations/returns within 7 working days. However, in certain cases, it may take longer.
You will receive an email once your request has been received.