Frequently Asked Questions

About Expo Bazaar

ExpoBazaar is a home decor and lifestyle brand that curates a diverse range of products featuring unique designs and patterns inspired by Indian art and craftsmanship. The brand offers a seamless shopping experience through its online marketplace as well as a physical store, where customers can explore and experience the products in person.

ExpoBazaar has a dedicated team of experts who carefully design & select products that best meet the needs and preferences of our global customers. We work closely with a network of 100+ compliant factories that support and promote the Indian handicrafts industry, ensuring authenticity, quality, and craftsmanship in every product we offer.

Account

Providing your GST, PAN, or TAN details helps us verify your business identity and ensures compliance with Indian tax regulations. This verification enables a seamless account setup and unlocks exclusive B2B benefits, including better pricing, trade support, and access to our curated handicraft collections designed to support your business growth.

Once you register as a buyer at www.expobazaar.com, our back-end team will verify your business details, approve your account, and contact you in case we need additional information.

You can update your personal and business-related contact details by logging into your buyer profile on our platform.

For B2B buyers, certain account information updates may require verification. If you need assistance or approval for any changes, please contact us at support@expobazaar.com.

We protect your information using Secure Sockets Layer (SSL) software. SSL is the standard technology for keeping an internet connection secure and safeguarding any sensitive data sent between two systems, preventing non-authorized individuals from reading and modifying any information transferred, including personal details. For additional information, visit us at https://www.expobazaar.com/privacy

Orders

Yes, absolutely! If you’re a business buyer, simply go to the Business Buyer Registration section and register your business. Once registered, you'll gain access to discounted B2B pricing and can purchase directly using the ‘Buy Now’ option with our lowest MOQ (Minimum Order Quantity) offers.

If you're planning to order larger quantities, we recommend reaching out to us at cashandcarry@expobazaar.com. Our team will be happy to assist and plan the order as per your specific product requirements.

Yes, you can! Please send your quote requests or order-related queries to cashandcarry@expobazaar.com.

Our team will review your request and get back to you shortly with the best possible options and pricing based on your requirements.

Please contact on cashandcarry@expobazaar.com

Unfortunately, we do not accept order cancellations once the order has been placed. Please ensure all details are correct before confirming your purchase.
If you have an urgent concern, feel free to contact us at support@expobazaar.com, and our team will do their best to assist you.

Tracking and Delivery

You can expect to receive your order within 5–7 working days.

If you experience any delay in delivery after receiving the tracking details, please feel free to contact us at:📧cashandcarry@expobazaar.com

You will receive the tracking details on your registered mobile number and email address once your order is shipped. 

 

Simply click the tracking link shared with you to check the status of your delivery. 

If you need further assistance, feel free to reach out to cashandcarry@expobazaar.com

Once your order has been dispatched, you will receive a tracking link on your registered email. In any case, if you don't receive any tracking information, feel free to write to us at orders@expobazaar.com

Our delivery time differs according to the shipping model.
For the USA:
Warehouse shipping, the delivery time is one week (Ground Shipping).
Ready to Ship, the delivery time is two - three weeks for (AIR Shipping Mode)
Ready to Ship, the delivery time is five - six weeks for (Sea Shipping Mode)
For Europe:
RTS (Ready to Ship), the delivery time is two - three weeks (Air Shipping Mode).
To know more, please visit us at https://www.expobazaar.com/shipping-models.

While we aim to deliver your order(s) on time, shipping delays might be caused due to bad weather and other unforeseen circumstances. In such a case, please contact us at orders@expobazaar.com regarding the same. We will look into it on a priority basis.

Payments

*In case of a failed payment, please contact payments@expobazaar.com. If the amount has been debited from your account, kindly send us the payment reference number. In most cases, the amount will be credited to your account within 7-10 working days.

We accept all major Credit Cards (Visa, Mastercard, Diner, American Express) and verified checking accounts. You can manage all payment methods in your profile.

Yes. We use Secure Payment Gateway, Stripe, to keep all your information, including your payment details, safe. For more details, visit us at https://www.expobazaar.com/privacy

At ExpoBazaar, we accept only advance payments through online payment methods.
Orders are processed once full payment is successfully received. This helps us ensure faster dispatch and smooth order handling.

Customer Support
Call us at : +91-9717294708
Email us at : support@expobazaar.com